Refund Policy

At Godly Bytes, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help. Please review our refund policy below:

1. Eligibility for Refunds

  • Refunds are available for items returned within 30 days of delivery.
  • To be eligible, items must be unused, in their original packaging, and in the same condition as when you received them.
  • Proof of purchase (e.g., order confirmation or receipt) is required.

2. Non-Refundable Items
Certain items are not eligible for refunds, including:

  • Sale or clearance items (unless defective).
  • Personalized or custom-made products.
  • Gift cards.

3. How to Request a Refund
To initiate a refund:

  1. Contact our customer support team at [admin@godlybytes.faith] within 30 days of delivery.
  2. Provide your order number and a brief explanation of the reason for your return.
  3. Once approved, ship the item back to us using the provided return instructions. Please note that return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

4. Refunds for Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery. We’ll provide a prepaid return label and either replace the item at no cost or issue a full refund, depending on your preference and product availability.

5. Processing Time

  • Once we receive and inspect your returned item (typically within 3-5 business days), we’ll notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 5-10 business days, depending on your bank or card issuer.

6. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please:

  • Check your bank or credit card statement to ensure it hasn’t been processed.
  • Contact us at [admin@godlybytes.faith] for assistance.

7. Exchanges
We’re happy to offer exchanges for defective items or order errors, subject to availability. Contact us to arrange an exchange instead of a refund if preferred.

Questions?
If you have any questions about our refund policy, feel free to reach out to us at [admin@godlybytes.faith]. We’re here to assist you!

Last Updated: March 05, 2025